Shipping Policy – Printo.pk
At Printo.pk, we are committed to delivering your orders safely, securely, and on time. Please take a moment to review our shipping policy before placing your order:
1. Shipping Method
All parcels are shipped through third-party courier services (e.g., TCS, Leopard, M&P, etc.). We carefully pack each order to ensure it reaches you in perfect condition.
2. Payment Terms
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Most of our orders are processed with 100% advance payment to avoid delays and ensure smooth delivery.
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Cash on Delivery (COD) is available on selected items and for specific regions, depending on the nature of the product.
3. Shipping Time
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Orders are typically dispatched within 2 to 5 working days after confirmation, depending on the type and quantity of product ordered.
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Delivery time may vary depending on your location and the courier’s schedule, usually taking 2 to 7 working days.
4. Shipping Delays
Please note that shipping may be delayed due to:
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Road conditions or weather disruptions
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Courier company delays or operational issues
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Public holidays or unexpected logistical problems
We always aim to inform you in case of any expected delay in your shipment.
5. Parcel Insurance & Damage Claims
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All shipped parcels are insured during transit.
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If any parcel or product is damaged during delivery, please contact us within 24 hours of receiving the order with photos and order details.
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We will either reprint the product or issue a full refund, depending on the situation and your preference.
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Claims made after 24 hours of delivery may not be accepted due to courier claim timelines.
6. Incorrect Address or Non-Delivery
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Please ensure your shipping address and contact details are correct at the time of placing the order.
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We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
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In case of failed delivery attempts by the courier, re-shipping charges may apply.
7. Tracking Information
Once your order is shipped, we will share the tracking number with you via WhatsApp, SMS, or email so you can track your shipment easily.